Phoenix Grand Patong

Everything was good

For the price we paid at the Phoenix exceeded any of my expectations. Right in the center of everything we wanted to explore. Bazaan market a stone throw away and Jungceylon (with fantastic Air-conditioning) across the road from Bazaan market. Bangla road was 2 blocks away not even 10 minutes walk. They have an awesome pool aria overlooking Patong. Our room was very spacious and the air-conditioned worked perfectly. We did our washing threw the hotel and paid the same price as advertised outside. The staff was very friendly and helpful.

Great location, 5 minute walk to bangala, food, drink and 7/11 all 1 minute walk away. Shower was hot, pool was basic but was clean lovely to finish off the day. Mattress are med-hard. But not uncomfortable. Aircon was excellent in rooms, reception and cleaning staff were always friendly and helpful. Hotel isn’t world class standards, but value for money. Less than $40 a night, absolutely will stay again! Recommend staying here with friends or party goers. Not quite fancy enough for honeymoon and big families. 9/10

The location is great, very close to the market, nightlife, and everything, easily accessible by walking, but it seems far enough to not hear them when you want to sleep at night. It's the best location ever. The room was very clean, comfortable, and had a nice balcony and view. There are also extra towels for the beach and swimming pool to avoid using the white ones. I loved the extra large double bed.

In addition to her remarkable skills, Pat's positive attitude and friendly demeanor were contagious. She radiated warmth and genuine hospitality, creating a welcoming atmosphere that made me feel like I was among friends. Her presence at the reception desk was a constant reminder of the hotel's commitment to exceptional service. Overall, I cannot express enough gratitude for Pat's outstanding service during my stay. Her kindness, attention to detail, and dedication to guest satisfaction set her apart as an exceptional receptionist. I wholeheartedly recommend this hotel to anyone visiting Phuket, as Pat's presence at the reception will undoubtedly enhance your experience. Thank you, Pat, for making my vacation truly memorable!